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SJS Sales Effectiveness Systems - Steven J. Schwartz, Author of How to Make Hot Cold Calls

How to Make Hot Cold Calls


Results Driven Half-day Workshop

Learning Overview:

The seminar walks you through a proven process that gives you the power to take control of the front-end sales process. Whether you are pursuing a significant opportunity, or introducing new products to your existing client base, you will need to contact decision makers and then effectively communicate your unique value in less than thirty seconds. Participants will experience the five critical factors for success, learn how to reach every person they need to speak with, and how to make prospects listen to their every word and take action. The system will also increase sales when effectively applied to face-to-face meetings, networking, referrals, and e-business.



Learning Specifics:
  1. How the telephone sales call is actually a "Telephone Commercial"
  2. The main driver behind confidence
  3. Overview of the five critical factors for making successful telephone sales calls
  4. The importance of call planning:
    • the impact of "quality vs. quantity"
    • how to use voice mail to your advantage
    • how to turn secretaries into sales allies
    • the best time to call prospects
    • how to reach people who screen their calls
  5. How to reduce the opportunities of being turned down
  6. The secret to making your prospects open up a dialogue.
  7. Overview of the strategic scripting process for creating a convincing thirty-second sales pitch
  8. The power of words
  9. How to avoid the classic "trip wires" that sabotage your success
  10. How to uncover the very words that will move your audience to action
  11. The importance of script delivery:
    • using voice mail to improve performance
    • how to avoid getting interrupted
    • the number one factor for success in your delivery
    • how to make people respond to the images you create
  12. How to avoid the three most common mistakes people make with telephone sales calls
  13. Powerful techniques for staying focused on your call
  14. Self-assessment process for both the telephone and face-to-face sales calls
  15. Classic success stories to demonstrate what can be achieved
Most importantly, the seminar will challenge and change many of the audience's existing beliefs, because this Sales Effectiveness System shatters the sacred cows of telemarketing.

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